Stone Charm Terms and Conditions of Purchase

1. General Provisions

These terms and conditions govern the purchase of goods The Stone Charm in the online store. By using our website and purchasing products, you agree to these rules and undertake to comply with them. If you have any questions, you can contact us by e-mail. by post akmenszavesys@gmail.com.

2. Ordering Goods

2.1. The buyer can order goods by choosing them from the catalog and placing an order on our website.
2.2. After placing the order, the Buyer will receive a confirmation by e-mail. by mail, which will indicate the status of the order and all necessary information about the order.

3. Payment Terms

3.1. Payment can be made using e-mail. banking, credit card or other payment methods specified on our website.
3.2. The buyer undertakes to pay for the order immediately after placing it, if the prepayment method is used.
3.3. All prices are inclusive of VAT (if applicable) unless expressly stated otherwise.

4. Delivery of Goods

4.1. Delivery is carried out via the courier service or the postal services you selected during the order.
4.2. The delivery time depends on the location chosen by the Buyer and may vary depending on the logistics circumstances.
4.3. The buyer is responsible for providing an accurate delivery address.

5. Return and Exchange of Goods

5.1. The buyer has the right to return or exchange the goods within 14 days of receiving the goods if they did not meet his expectations.
5.2. To return the product, the Buyer must contact The Stone Charm email by post akmenszavesys@gmail.com and provide return information.
5.3. Buyer will be refunded or a new item sent based on Buyer's choice. Refunds will be made within 14 days of receipt and inspection of the returned item.
5.4. The buyer bears the return costs, except in cases where the return is due to a product defect or an error in the order.

6. Personal Data Protection

6.1. We store the Buyer's personal data and use them only for the execution of the purchase contract in accordance with the requirements of legal acts.
6.2. More detailed information about data use is available in our Privacy Policy, which can be found on the website.

7. Warranty and Liability

7.1. The buyer is entitled to a warranty for manufacturing defects to the extent provided by law.
7.2. The seller is not responsible for the deterioration of the quality of the goods due to the improper behavior or use of the buyer.

8. Final Provisions

8.1. All of these terms and conditions are binding on the parties unless expressly modified by written agreement.
8.2. The Stone Charm reserves the right to change these rules at any time. The new rules take effect from their publication on the website.
8.3. All disputes arising from these rules or conditions of purchase shall be resolved in accordance with the laws of the Republic of Lithuania.